Pricing
Community management plans.
Our tiered pricing helps organizations of all sizes access professional community management support without extended contracts or hidden costs. All plans include core community operations, moderation, and analytics reporting.
Monthly
Yearly
Starter
CDN$
850
/mo
CDN$
9,500
/yr
For organizations that are…
- Launching a new community
- Maintaining a small or early-stage community
- Focused on reliable operations and clear monthly insights
- Wanting measurable KPIs without the complexity of strategy layers
Growth
CDN$
1,250
/mo
CDN$
12,500
/yr
For organizations that are…
- Ready to increase engagement and member activity
- Needing deeper KPI insights to guide decisions
- Wanting content support and monthly strategic recommendations
- Looking to professionalize community operations
Custom
Request
Quote
Request
Quote
For organizations that are…
- Running mature or multi-team communities
- Reporting to leadership, boards, or external partners
- Needing tailored analytics, workflows, and integrations
- Seeking a fully strategic partner to align community with mission, programs, or outcomes
Feature Comparison Table
Operations
Starter | Growth | Custom | |
|---|---|---|---|
| Core Community Operations Daily or weekly tasks to keep the community running smoothly. | |||
| Moderation & Trust/Safety Monitoring posts, removing spam, and enforcing community norms. | |||
| Platform Configuration Routine adjustments to spaces, categories, and permissions. | |||
Engagement
Starter | Growth | Custom | |
|---|---|---|---|
| Content Scheduling (Standard) Posting updates, announcements, and routine content. | |||
| Targeted Engagement Campaigns Prompts, polls, and reactivation activities for key segments. | - | ||
| Custom Editorial & Content Production Tailored content themes, series, and asset creation. | - | - | |
| Onboarding Optimization Improvements to welcome messages and new-member flows. | - | ||
| Automated Onboarding & Journeys Custom automations for onboarding or segment flows. | - | - | |
Analytics & KPIs
Starter | Growth | Custom | |
|---|---|---|---|
| Baseline KPI Tracking Core metrics like activity, engagement, and basic retention. | |||
| Expanded KPI Suite Segment-level analytics and content performance trends. | - | ||
| Custom KPI Framework Measurement mapped directly to organizational goals. | - | - | |
| Monthly Analytics Summary A concise overview of key community trends. | |||
| Insights Report + Review Meeting Narrative-rich insights and a monthly or bi-monthly call. | - | ||
| Executive Reporting Pack Leadership-ready summaries for boards or funders. | - | - | |
Process & Support
Starter | Growth | Custom | |
|---|---|---|---|
| Member Support + Q&A Triage Handling routine member questions and issues. | |||
| Priority Team Support Faster response time and priority handling for your staff. | - | ||
| Community Playbook (Starter Kit) Initial policies, norms, and engagement guidelines. | - | ||
| Governance & Workflow Design Custom approval flows, escalation paths, and governance. | - | - | |
Strategy
Starter | Growth | Custom | |
|---|---|---|---|
| Quarterly Engagement Recommendations High-level improvement suggestions each quarter. | |||
| Monthly Strategic Recommendations More frequent insights tied to KPIs and trends. | - | ||
| Quarterly Deep-Dive Strategy Review Longer, more comprehensive strategic analysis sessions. | - | - | |
| Community Architecture Consulting Design of spaces, taxonomy, and structural layout. | - | - | |
Return on Investment.
Get expert community management for a fraction of the cost of hiring in-house.
Our plans give you access to a dedicated community professional who handles strategy, operations, engagement, and reporting — without the overhead of a full-time salary.
Instead of stretching internal staff or delaying your community goals, you get consistent expertise, measurable results, and support tailored to your organization’s needs. It’s the simplest way to grow your community with confidence.